DGE IJP SET_1 Survey

Q1. Can you target restaurants if the industry required is Leisure, Travel & Tourism?

A. Yes

B. No

C. Sometimes No

Q2. If Specifications for a campaign are as below:
Account list: YES
Back fill: YES
Employee Size: 500-1000
We can target companies

A. From account list with employee size 500+

B. Any company with employee size 500-1000

C. Companies matching the Specs as well as Account List

D. None

Q3. Campaign suppression is also called as?

A. Yellow suppression

B. White Suppression

C. Suppression

D. None of the above

Q4. Benelux can be a part of EMEA?

A. Yes

B. No, except Luxembourg

C. No, if headquarter is in EMEA

Q5. Please pick the odd one out

A. Guatemala, Haiti, Canada

B. Brazil, Barbados, Colombia, Argentina

C. Malaysia, Indonesia, Taiwan, India, China

D. Germany, France, Italy, Norway, Sweden

Q6. If ITBP is not working, DNC contact details should be sent through email immediately at

A. dnc@xdbscorp.net

B. dnccescalations@xdbscorp.net

C. dncescalations@xdbscorp.net

D. team_dnc@xdbscorp.net

Q7. During the spring in the U.S.A., what clocks do?

A. Move forward by one hour

B. Move forward by one and half hours

C. Stay the same

D. Move back by one hour

Q8. Of the following, which is not a type of DNC request that the RAs are expected to mention while uploading DNC request on ITBP.

A. RPC\Prospect DNC

B. TPC (Third Party Contact) DNC

C. Operator DNC

D. Assistant DNC

Q9. While using NATO phonetics on calls; how will you explain the letter 'I' to the operator?

A. I as in India

B. I for Indiana

C. I – Ice cream

D. None of the aboves

Q10. Organizations may have different employee email domain and company website domain.

A. Yes

B. No

Q11. The month in which the daylight saving starts and ends in the USA are?

A. March, November

B. February, October

C. March, December

D. Mid-March, Mid-September

Q12. MSP Companies are categorized under ______ industry.

A. Manufacturing

B. Retail and Wholesale

C. Information Technology

C. Banking/Finance/Insurance

Q13. Geeta says “and you are one of the IT Director” while confirming the JT of the prospect. Did Geeta make this sentence sound grammatically correct?

A. Yes

B. No

14. If there are 3 Finance Managers in a certain company, one prospect is present in the suppression tagged under ‘By Email’ category; can agent call in the same company?

A. Yes

B. No

C. Yes, but call for another prospect

15. For an account list campaign, you would upload the lead with

A. Copy Paste Name as per LinkedIn

B. Copy Paste Name as per Google

C. Copy Paste Name as per TAL

D. To be sure, you would type the name

16. Would you paste an email address which does not match with the prospects name?

A. Yes

B. No

17. If Spec says 'Director - IT Infrastructure', is it okay to target ‘Director – Infrastructure’ for a construction company?

A. Yes

B. No

Q18. What do we understand by Company IVR and Dial by Name?

Q19. What is Install Base List?

Q20. Define ‘Dead Contact’.