IJP SET_1 Process Trainer Survey

Q1. A dead contact is a contact where the

A. Prospect's Dead

B. Less than 50 connections

C. Prospect's tenure missing

D. All of the above

Q2. Account manager will fall under which department?

A. Marketing

B. Sales

C. Others

D. Finance

Q3. An account list can over ride which of the specifications?

A. Domain

B. Geography

C. Job Title

D. Employee Size

Q4. Apparel & Fashion will fall under which Standard industry type?

A. Business Services

B. Retail

C. Manufacturing

D. Others

Q5. C-Level job title not allowed in CDQA for which employee size?

A. 1000-5000

B. 5000-10000

C. 10000+

D. All of the above

Q6. If the job title are different on the linkedin profile on top of the page and experience, which job title would you consider?

A. One which is matching the specs

B. Top of page

C. Job Title in experience

D. Won't consider this lead

Q7. Sacramento county is an example of?

A. Local Government

B. Federal Government

C. State Government

D. Monarchy

Q8. The domain of a company in TAL is xdbs.com but on linkedin it is xdbscorp.net which domain will you paste?

A. xdbs.com

B. xdbscorp.net

C. as per google

D. xdbs.in

Q9. What do you understand by a TAL?

A. Companies which needs to be targetted

B. Companies to exclude

C. Companies which are in Suppression

D. Exclusion List

Q10. Which of the following country does not fall under DACH?

A. Denmark

B. Switzerland

C. Germany

D. Austria

Q11. Explain the difference between VV & CV

Q12. Mention any 5 headers that are included in a Campaign Specs

Q13. List down at least 5 reasons for a lead being Disqualified except EBB

Q14. What is the full form of BANT?

Q15. As a DGE, How will you respond to a Prospect saying, "Why are you calling me?"

Q16. List any 5 job responsibilities of a trainer except training a batch

Q17. What do you understand by "feedback" and how is it different from training?

Q18. List 3 qualities/reasons that make you the best choice for this IJP

Q19. Write down an email response to the following complaint you have received:
Hello Team,
I am writing this email after constant follow ups with your helpline which has failed to issue my valid refund for over a month now. It is with utmost discontentment that I have to write to you that my legitimate refund request for an invalid charge on my monthly bill that has constantly been shuffled between departments and it is not the best way to treat a long standing customer. I have been using this Airtel mobile number for 10 years now and I am finally considering the portability option from Jio. Your repsonse to this email will be the deciding factor on my decision of continuing with your company.
Regards,
XYZ