QA IJP


Q1. If the current time in WV is 1:30pm, what is the corresponding time in WY?

A. 9:30am

B. 10:30am

C. 12:30pm

D. None of the above

Q2. United States of America has _________ Time Zones?

A. Four

B. Six

C. Five

D. Only three time zones

Q3. Match the right country codes
Country Country code
Australia +49
USA +34
United Kingdom +1
Singapore +44
Spain +65
Germany +61

Answer:

Australia -
USA -
United Kingdom -
Singapore -
Spain -
Germany -
Q4. Which of the following is incorrect?

A. Philadelphia, Pennsylvania, Baltimore, Maryland

B. Newark, New Jersey, Scranton, Delaware

C. Miami, Florida, Boston, Massachusetts

D. San Francisco, California, Houston, Texas

Q5. It is necessary to paste the JT link if it is a “confirmed on call” lead.

A. True

B. False

C. Doesn’t matter

D. None of the above

Q6. The full form of ERP is _____.

A. Enterprise Resource Planner

B. Ethical Resource Planning

C. Enterprise Returns Planning

D. Enterprise Resource Planning

Q7. The sub-industries of utilities -

A. Oil and gas

B. Water Refinement

C. Electricity

D. All of the above

Q8. According to specifications you need to target all IT staff+ titles, in this scenario which of the following job titles can you target:

A. IT Specialist

B. IT Trainee

C. IT Intern

D. Option B and C

Q9. If prospect’s email is in DNC list, can we target different prospect from the same organization?

A. Yes

B. No

C. Depends on campaign

D. None of the above

Q10. Of the following, which is not a type of DNC request that the RAs are expected to mention while uploading DNC request on ITBP.

A. RPC\Prospect DNC

B. TPC (Third Party Contact) DNC

C. Operator DNC

D. Assistant DNC

Q11. If a prospect states at the beginning of the call that he wants to be put on the DNC list; yet the RA manages to score a lead on it by giving proper rebuttals. Will it be an acceptable lead or should the RA have filed the DNC?

A. Yes, the prospect was given proper rebuttals

B. No, once a prospect uses DNC verbiage, no rebuttals can be given

C. Cannot be said

D. It depends on TL’s decision

Q12. Salary is also put on hold for employees who are serving their notice period, and whose last working day falls on a day before ____ working days of the succeeding month.

A. 5

B. 4

C. 7

D. 10

Q13. The ______ department has the sole discretion of qualification, evaluation and approval of the incentives for employee.

A. BU-HR

B. Operations

C. Finance and Accounting

D. Quality

Q14. What is the difference between Suppression by domain and suppression by email?

Q15. Explain – Suspect Profile.

Q16. What do the following statements mean?

‘Script not followed’
‘Not an RPC’

Q17. Why Quality Analyst and not SME?

Q18. List down 6 Human Recourses JTs, often allowed to target for HR specific titles.