QA IJP Survey Set 2

Q1. What is the short cut key to highlight the entire column?

A. Ctrl + C

B. Ctrl + Enter

C. Ctrl + Page Up

D. Ctrl + Space Bar

Q2. What direct shortcut can you use to add a new row in Excel?

A. CONTROL>SHIFT>'+'

B. Shift+SPAce Bar>CONTROL>SHIFT>'+'

C. Control+SPAce Bar>CONTROL>SHIFT>'+'

Q3. If campaign is account list can we DQ leads baised on Employee Size and Revenue (Conider client as ACE & Magento)

A. Yes

B. No

Q4. If VV Status is Dial by name and It’s a W8 Hybrid Campaign, what will be the QA Status ?

A. Qualified

B. Qualified VV Pending

C. Rectified

D. Retified VV Pending

Q5. What are the alternative names used for Account List

A. Blacklist,TAL, ABM

B. TAL, ABM,whitelist

C. None of the above

Q6. For TGIF campaigns, if the specs states ITDM. Should we qualify IT Managers for companies beyond 500 employees

A. No

B. Yes

C. Need clarification mail from the Ops Manager

Q7. Mentioning the call source in the QA report, is mandatory for which client

A. W8

B. W8 & ODM

C. ODM

D. All Clients

Q8. Define: Campaign Specification

A. Specification can be defined as the requirements stated by our clients, in other words, the criteria which helps us identify the RPC our client is looking for. EG - Criteria may include identifiers like - Employee Size, Industry Type, Job Title, Geo etc.

B. Specification can be defined as the features of the products/services our client has to offer

C. Specification can be defined as the permitted list of job titles that our client is looking for

D. All Of the above

Q9. If specification says DOMAIN- "NA" what does this indicate?

A. Qualify 1 domain from the same company

B. Qualify same person twice

Q10. If the specifications is mentioned as IT Director +,we can also target Assistant IT Directors/Associate IT Director/Senior IT Manager

A. Can target Associate IT Director but can target Senior IT Manager

B. Can target all, since they all act as managers & beyond in IT department

C. Can't target any of these titles

Q11. As per ITBP the industry type is tagged as (Credit Management) so what will be the standard industry type in the QA Report

A. Financial Services

B. Human Resource

C. Management consulting

D. Research

Q12. What is Client Suppression?

A. A Suppression given to XDBS by client

B. An Account List given to XDBS to be targeted by the client

C. A Suppression which XDBS gives to its client

D. None of the above

Q13. On CDQA if the RA reachesthe prospect's voicemail and there is no name but an extension mentioned what should the RA do to have the lead qualified?

A. Simply Paste the Leads

B. Call the Operator and ask for the Name for that EXT & verify the details

C. Keep trying calling on that number

D. Call the Operator and ask for the Name for that EXT & verify the details & paste both the recordings

Q14. Nordic Group of countries consists of :

A. Denmark, Finland, Iceland, Norway, and Sweden

B. Denmark, Finland, Iceland, Norway, and Switzerland

C. UK, Germany, Denmark, Norway

D. None of these

Q15. What are the main links allowed for Industry type and employee size?

A. Zoom info > LinkedIn > Company's Website

B. LinkedIn > Zoominfo > Wikipedia or Google

C. Confirmed on the call > Company's website > LinkedIn > Zoom info

D. Company's website > Google > LinkedIn

Q16. What do SIC & NAICS codes stand for?

A. Standard Industrial Classification & North American Industry Classification System

B. Standard Industrial Code & North America Industrial Classification System

C. Standard Information Classification & North American Industry Classification Society

D. Standard Industrial Classification & North American Cartographic Information Society

Q17. What will you do in a situation when the prospect says he will forward the E-mail to the right person?

A. I will consider that as a qualified lead

B. I will ask for the right party contact

C. I will convince him to take the WHITEPAPER though he is not an RPC

D. None of the above

Q18. Define Suppression

A. Suppression is a list of contacts which have been already scored either for that particular campaign or may be for the client, or need to be not delivered to the client

B. Suppression is a list of contacts which should not be contacted

C. Suppression is a list of contacts which need to be targeted immediately

D. Job Title, Industries, Employee Size, Domain

Q19. What all are the components of Specifications?

A. Domain Count & Industry Type

B. Job Title, Industry type, Employee Size, Value Prop,Domain

C. Job Title, Industries, Employee Size, Domain, Geo

D. Job Title, Industries, Employee Size, Domain

Q20. Zoominfo links are acceptable as job title links for CDQA/CD Leads

A. Yes

B. No

Q21. Developers can qualified if the specs states IT Staff+

A. Yes

B. No

C. QA's Call

Q22. If, as per linkedin, a company belongs to Financial Services industry & the industry type is Non Profit, being it a TGIF campaign, will we disqualify the lead if specification allows Financial Services

A. Yes, I will disqualify

B. No

C. QA's Call

Q23. Do QA Check Leads need to be extracted from ITBP

A. Yes

B. No

C. Follow QTL's instructions

Q24. Which team is entitled to tag leads as Ops Clear ?

A. Reworks tesam

B. ATA Team

C. QTL & Managers Only

D. All Auditors

Q25. Exception approvals for any campaigns where there are ANY deviations from Specifications will be considered only if they are approved by

A. Rizwan & Ops Manager

B. only Operations Manager

C. Sales or Rizwan