QA IJP

Q1. If the prospect says, “Do not call me today, call me next week”, is it DNC?

A. Yes

B. No

C. May be

D. Temporary DNC

2. Define Pre- QA Leads & Post QA Leads?

A. Pre-QA Leads are the leads scored on the mentioned campaign & the Post QA Leads are the count of leads which are audited by the QA team

B. Pre-QA Leads are the leads which are audited by the QA teams (Qualified or Disqualified) & Post QA Lead are the leads scored on the mentioned campaign

C. None of the above

D. Both A and B

3. ‘Case: The prospect confirms his JT as Manager of IT and the RA pastes the JT as IT manager on ITBP’ In aforementioned scenario, will the lead get qualified?

A. Yes

B. No

4. Deduction of 70% from attendance bonus + 2 days’ salary is made if the employee has______.

A. 3 UPLs in a month

B. 4 LWPs in a month

C. 2 UPLs in a month

D. 2 instances of NCNS

5. If the campaign is demanding the IT managers to be targeted; following are the JTs one can target except ____.

A. IT Systems Manager

B. IT Operations Manager

C. IT Audit Manager

D. IT Network Manager

6. MSP Companies are categorized under ______ industry.

A. Manufacturing

B. Retail and Wholesale

C. Information Technology

D. Banking/Finance/Insurance

7. If Specifications for a campaign are as below:

Account list: NO
Employee Size: 500-1000
Back fill: yes
Exclusions: Education, Government, Health care
Can we target healthcare which is a non-profit organization?

A. Yes

B. No

8. Please pick the odd man out

A. Denmark, Finland, Iceland, Norway, Sweden

B. Brazil, Mexico, Colombia, Argentina, Austria

C. Malaysia, Indonesia, Singapore, India

D. North America, Central America, South America

9. The employees are requested to view and verify the provisional salary slips with the help desk initiated by the _______ department.

A. Business HR

B. HR

C. Finance

D. Employee Relations

10. For the domain present in ‘by all four’ in suppression and Domain = 1, can agent score a lead on same domain

A. Yes

B. Yes, but another prospect who is not in suppression

C. No

11. What do the below mentioned terms stand for?

MIS

NCNS

ICORE

VAR

12. If in case the employee size 100-2500 is accepted on a campaign would we consider 1000-5000 on it?

A. Yes

B. No

C. No, it cannot be said.

13. If specification says ‘DOMAIN – NA’, what does that indicate?

A. To dial 1 campaign

B. Target 1 domain from same company

C. Target same person 1 time

D. Target maximum number of RPCs

QA IJP Survey (PART 1)

Q1. If the prospect says, “Do not call me today, call me next week”, is it DNC?

2. Define Pre- QA Leads & Post QA Leads?

3. ‘Case: The prospect confirms his JT as Manager of IT and the RA pastes the JT as IT manager on ITBP’ In aforementioned scenario, will the lead get qualified?

4. Deduction of 70% from attendance bonus + 2 days’ salary is made if the employee has______.

5. If the campaign is demanding the IT managers to be targeted; following are the JTs one can target except ____.

6. MSP Companies are categorized under ______ industry.

7. If Specifications for a campaign are as below:

8. Please pick the odd man out

9. The employees are requested to view and verify the provisional salary slips with the help desk initiated by the _______ department.

10. For the domain present in ‘by all four’ in suppression and Domain = 1, can agent score a lead on same domain

11. What do the below mentioned terms stand for?

12. If in case the employee size 100-2500 is accepted on a campaign would we consider 1000-5000 on it?

13. If specification says ‘DOMAIN – NA’, what does that indicate?

14. Explain – Suspect Profile

15. What types of leads get ‘Rad flags’?

16. Explain the difference between CIO and CTO.

17. What matters to you most – Quantity or Quality?