Take the Managing the Retail Workforce Quiz!

The retail industry moves fast. Leaders and managers have insight into the company and its people to thrive. Recruiting, hiring, onboarding, and training associates quickly—with simple processes for managing things like schedules and benefits—has never been more critical for retailers.

Take this Managing the Retail Workforce quiz and identify the issues that are most important to you. We’ll instantly deliver content to help meet the demands of your organization!

1. Where are you in your workforce management journey?

We want to reimagine our approach to optimizing our workforce operations We want to invest in our employees and provide high-quality experiences We want to give frontline workers a simple and seamless user experience for managing schedules

2. What is your main goal in transforming workforce management in your organization? We want to:

Improve the employee experience Real-time labor insights – accessible anywhere at any time Support the frontline workforce

3. What’s your biggest workforce management challenge?

Scheduling conflicts Managing worker productivity with organization demands Managing worker compliance and risks

4. Why is improving the employee experience essential to your organization?

We want to attract digital natives We want to optimize the productivity of staff We want to enable employees with tools that help them succeed

5. What business objective is most important to you regarding workforce management?

Tap into the full potential of workers’ skill sets Improve worker efficiency and enable a self-service mindset Match worker preferences with organization demands

6. Why is it essential to recruit, hire, train, and onboard quickly?

It will help us innovate and not be left behind It will help enable a competitive advantage It will help us win the war on talent

7. Can you analyze the skills your workforce has and where the gaps are?

Yes, but we could improve on measuring our success Yes, we have trust in our skills data Yes, but we could improve on upskilling

8. How important is it for your organization to deliver mobile-friendly capabilities?

Very important; we want employees to have flexibility in the way they engage Very important; we must enable frontline workers with mobile digital experiences Very important; we want to make it easy for employees to adjust schedules

9. What would be the most significant outcome of investing in a workforce management system?

Enhance overall skills development and workforce flexibility Improve employee lifecycle engagement Empower employees to manage schedules and financial needs

10. What are the likely consequences if your organization doesn’t “transform workforce management” and modernize?

We won’t be able to innovate, and we’ll be left behind We won’t be able to retain talent We won’t have real-time data visibility