Take the Modernize State or Local Government Operations Quiz!

Many state and local governments have an urgent need to modernize their operations. A growing number are trying to empower their workforce with AI and automation tools, use a connected platform to deliver the services that citizens need quickly, and enable employees to make data-informed decisions to drive efficiency and performance.

Where does your state or local government organization stand with modernizing its operations in today’s fast-paced world? Take the Modernize Your Government Operations Quiz to identify the issues that are important to your organization. We’ll instantly deliver the most helpful content so you can achieve your key modernization goals.

1. When considering your government operations, what’s top of mind? We want to:

Adopt AI to improve productivity and enable data-driven decision-making Attract and retain top talent Leverage SaaS and PaaS

2. What is your main goal in improving your operational effectiveness?

Providing a customer-centric employee experience Utilizing AI across our departments to enhance efficiency Improving access to data and analytics

3. What is a leading challenge in improving your operational effectiveness?

Fostering distributed teamwork from anywhere Embedding analytics with current organizational processes Convincing people to embrace new, innovative technologies like AI

4. Which aspect of your operation’s current IT technology would you like to improve the most? We want to:

Transition from legacy systems to SaaS and PaaS Incorporate AI into our daily operations Provide employees with a data analytics platform

5. What would create the biggest change to your organization’s current IT capabilities?

Implementing a digital HQ that connects teams, tools, customers, and partners Using SaaS and PaaS to reduce app development life cycles Leveraging out-of-the-box AI capabilities

6. When seeking an innovative technology solution, which capability is most important? Being able to:

Enable data-driven decisions Implement AI capabilities across our entire agency Increase workforce efficiency

7. What most appeals to you about a cloud-based platform?

Revamping legacy systems with scalable apps, automation, and AI Optimizing organizational agility and performance Ensuring employees have efficient digital work experiences

8. What would be a chief benefit to improving your IT capabilities across your entire organization? Being able to:

Provide employees with immediate access to the information, tools, and people they need Use AI to predict and address tomorrow’s challenges Delivering data and insights to all stakeholders

9. What is a significant risk factor if you maintain the status quo? We won’t be able to:

Improve mission outcomes with real-time insights Leverage AI to improve our employee experiences Engage employees from hire to retire

10. Which of the following topics would you like to learn more about from a Salesforce representative?

Discovering best practices for AI readiness Reimagining the employee experience Implementing a successful digital transformation